Terms & Conditions – Green Ark Resorts

CANCELLATION POLICY

• Reservations cancelled 21 or more days prior to arrival shall receive a full refund less an administrative fee of INR 500.
• Reservations cancelled with 15-20 days notice shall attract a cancellation fee equal to the first night’s accommodation plus an administrative fee of INR 500.
• Cancellation with less than 14 days notice will not be refunded, and full payment will be required, for the term of the original reservation.

CHECKING IN & CHECKING OUT

• Check-in time is 12 PM and departure time no later than 10am unless prior arrangements have been made.
• If you lose or do not return the Room / Villa KEYS you may be charged for their recovery or lock replacement.
• If you have any problems with your acomodation when you arrive you must notify us immediately.

PAYMENT TERMS

• The deposit paid is non refundable. It may be transferred to a date within the following 12 months, as long as a written request is received prior to the date of the balance of payment. An admin fee of  Rs 50 applies to any transfer or cancellation.
• Payments are accepted by way of  CASH or BANK TRANSFER
• Balance of payment two weeks prior to booking date.
• No cleaning fees and linen fees.
• Strictly no pets.

SAFETY DEPOSIT

• A safety deposit of Rs 200 is required on top of the rental fee at balance of payment. This safety deposit is held until after the post-stay inspection has been concluded, and is refunded in full on successful inspection.
• Partys with more than four will require a bond of  Rs 500.